Complaints and Suggestions

From time to time the sequence of genes that we use as markers of organisms will change due to natural variation. The quickest way that we can respond to this is if customers communicate any problems to us when they occur. Our intention is to continually monitor and improve our products to keep pace with these changes and to correct any other deficiencies that may be found. Please use the form below to alert us of any products that do not function as expected. Fields marked with * are compulsory

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Topic
Catalogue No:	600505-Influenza 4600807-Influenza 6600902-Influenza 6 (6 sample)606107-Respiratory pathogens 10 rev1606210-Respiratory Pathogens 12 rev 1606302-Atypical Pneumonia Rev 1606903-Bordetella 3607001-Bordetella 3 (12 sample)611001-Vancomycin Resistance 3611102-Infection control 10611202-Vancomycin Resistance 5613102-Staphylococcus 5613301-Staphylococcus 4 rev 1620208-Gram Positive 12 (6 samples)620303-Gram Positive 12 (3 samples)640301-Blood Culture Fungal 12641101-Fungal ID641201-Single sample Fungal ID650204-Gastrointestinal Parasites 5650302-Faecal profile 10650902-Faecal profile 6670403-Herpes 4670504-CSF 14 (2 sample)670605-CSF 14 (5 sample)670804-Herpes 5671104-STD 6671203-STD 9671301-STD 3671401-STD 6b690102-ER + HER2 status
Suggestion or complaint